Make it easy for your customers
Provide customers with conversational support in ways that are convenient for them so that they may quickly find the answers they require.

Meet your customers where they are
Offer assistance everywhere so that customers can contact you at any time. No matter how customers choose to interact, the dialogue remains connected (over messaging, live chat, social, email, or voice).

Provide a personal touch at scale
Even as you grow, give each customer a unique experience. To ensure that consumers never have to repeat themselves, use automation and AI-powered bots to gather the context.

Empower customers to help themselves
Create a community forum and support center that are integrated. Customers may handle problems at their own pace, which cuts down on the time it takes for agents to address them.

Boost agent efficiency
Tools for cooperation that effectively link with internal and external partners can save agents time. With prepared responses and the appropriate information for each problem, you can help them reply more quickly.

Manage and respond from one unified place
With one single agent, it will be simpler to track, prioritise, and respond to customers. With full customer context, including 1,000+ pre-built integrations, agents can offer better, more individualised service.

Work smarter with routing and intelligence
Utilize built-in routing and intelligence to gather important information and minimize data entry. Also, escalate problems to the agent who can assist customer the most.

Deliver self-service content at scale
Integrate knowledge management to give your content managers more power. Get agents to share their knowledge directly from their workspace to share the workload.

Boost team productivity

Increase sales while reducing workload. Our CRM for sales teams provides everything you require in a single, user-friendly platform, including lead generation, activity tracking, and contact and deal management. Additionally, you may automate jobs and set up triggers to keep reps on target.

Unified platform

Prospecting, engagement, lead creation, and communication tools are all readily accessible in one location.

Get full pipeline visibility

By effectively forecasting and controlling your pipeline in real-time, you can avoid unpleasant surprises at the end of the quarter. You have complete visibility thanks to Zendesk, so you can easily plan, monitor, and analyse your sales process.

Lower total cost of ownership

Nobody likes hidden costs. From installation to ongoing maintenance, Sell offers affordable total cost of ownership.