Nurture customer relationships and build a foundation of loyal customers that keep coming back.
Talk to an expert todayLet’s face it, throughout the customer journey there are a lot of things that can go wrong quickly. Whether it’s customer service reps being unable to answer a question in a timely manner, customers not finding the support they need when they need it, or not having a plan for dealing with upset customers.
There are many times when a customer can be left with a bad taste in their mouth, and a commitment never to use your business again.
Our software solutions can help you avoid these scenarios.
.jpg)
Customer experience software allows you to map every touchpoint in your customers’ journeys and build a strong connection with them.
Customer experience software allows you to map every touchpoint in your customers’ journeys and build a strong connection with them.
You can understand who your customers are and importantly, how best to serve them.
There are valuable internal applications too, like having a quality framework that supports the development of your team, and a regular employee feedback channel.
Extensive data at your fingertips, including real-time feedback.
Tahua Partners is a New Zealand-owned and operated company of experienced retailers who are passionate about creating great hospitality businesses with major brands. With a diverse portfolio of popular brands including Burger King, Starbucks, Popeyes Chicken, Resonate and Hannah's Number One Shoes, Tahua Partners has established itself as a key player in the food and retail industry.
Read more...
Articles
See more >Choosing the right sales software is a pivotal step for a business. Both systems seem to do the same thing on the surface but what are the actual differences?
Full article...In the realm of sales optimisation, the fusion of Configure, Price, Quote (CPQ) solutions with Customer Relationship Management (CRM) and customer support platforms is proving to be a game-changer for businesses aiming to streamline operations and enhance customer satisfaction.
Full article...In 2023, the world witnessed the dawn of generative AI, a ground breaking technology that swiftly captivated the attention of millions worldwide. From enhancing software coding to refining chatbot interactions, generative AI showcased its immense potential across various domains, heralding a new era of innovation. Now, in 2024, this technology continues to evolve, promising to reshape customer experiences in profound ways.
Full article...Discover new ways to drive sales, plan and grow through automation and enhance your customers experience with our monthly Growth Newsletter
