Turn your business into an effective sales machine that supports the relationship between your customers and your sales team.
Talk to an expert todayYou’ve got big hairy sales goals which look great on the screen, but how do you turn them into reality? A CRM (customer relationship management) system which helps your business optimise, automate and grow. Sales challenges range from a lack of robust sales processes and methodologies, an inability to forecast accurately and the desire for greater visibility so you know what your sales team are actually doing! A CRM system can help in so many ways…
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A CRM system can’t make your sales team pick up the phone, but it can do everything else.
It delivers better everything: better knowledge of your customers; segmentation; customer retention; quicker communication; and data protection and privacy.
This allows you to build a more efficient and effective sales strategy and process and gives you visibility of your sales funnel.
You close deals in less time with less effort and for less money.
We know what makes salespeople tick because we are salespeople.
This understanding ensures that your salespeople are committed to your new CRM system, guaranteeing a better uptake and better results.
Fackelmann Housewares, a leading supplier of kitchenware and home solutions across Australia, New Zealand, Singapore, and the UK, operates under 15 globally recognised brands, including Wiltshire, Stanley Rogers, and Furi, with a complex e-commerce ecosystem powered by six unique Shopify stores. As the business scaled, customer support became increasingly inefficient, with agents struggling to manage enquiries across eight separate shared email inboxes. The absence of a centralised system and real-time order visibility led to slow response times, poor customer experiences, and limited business insights.
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Fackelmann Housewares, a leading supplier of kitchenware and home solutions across Australia, New Zealand, Singapore, and the UK, operates under 15 globally recognised brands, including Wiltshire, Stanley Rogers, and Furi, with a complex e-commerce ecosystem powered by six unique Shopify stores. As the business scaled, customer support became increasingly inefficient, with agents struggling to manage enquiries across eight separate shared email inboxes. The absence of a centralised system and real-time order visibility led to slow response times, poor customer experiences, and limited business insights.
Full article...Get a glimpse into the FIRST EVER Pipedrive event in ANZ. Afternoon full of bulls**t-free talk about CRM, what do stakeholders need from their systems, how to make sure that technology works for you (and not the other way around), deep dive into a Pipedrive demo and a fantastic customer panel of current Pipedrive users that shared their experiences from different fields.
Full article...According to recent forecasts from Gartner, global IT spending was projected to grow by 8.6% in 2024, with major growth areas including cloud infrastructure, enterprise application software, and IT services. Businesses are increasingly investing in tools that empower employees, enhance customer experiences, and drive operational efficiency.
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