What is Fieldmagic?

Fieldmagic is a cloud-based software platform that provides field service management solutions for businesses. Essentially, the platform is designed to help companies manage their field service operations more efficiently and effectively, improving the customer experience and boosting overall productivity.

Fieldmagic has many
great features, here are
just a few:

Scheduling and Dispatching

The platform allows businesses to schedule and dispatch technicians to customer sites in real-time, ensuring that the right technician with the right skills and tools is sent to the right job.

Work Order Management

Fieldmagic allows businesses to manage work orders and track the status of jobs in real-time. Technicians can update job statuses, add notes, and communicate with customers directly from the platform.

Asset and Equipment Management

Fieldmagic provides tools to track and manage assets and equipment used by technicians in the field. This helps businesses ensure that equipment is properly maintained and that the right equipment is available when needed.

Invoicing and Billing

The platform includes tools to create invoices and billing statements for completed work orders. This helps businesses streamline their billing process and get paid faster.

Analytics and Reporting

Fieldmagic provides analytics and reporting tools that allow businesses to track key performance metrics such as technician utilisation rates, customer satisfaction ratings, and more. This data can be used to identify areas for improvement and make data-driven business decisions.

Overall, Fieldmagic is designed to help businesses streamline their field service operations, reduce costs, and improve the customer experience. By providing a centralised platform for scheduling, dispatching, work order management, asset management, and billing, businesses can save time and improve their bottom line.

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