By using this website, you agree to the storing of cookies on your device. View our Privacy Policy for more information.
Claude by Anthropic is the AI trusted by leading enterprises to think, write, code and act. We help businesses across Australia, New Zealand and Southeast Asia put it to work in sales, marketing and customer service, connected to the technology you already run.
Talk to a Claude expertoptimate.me is a member of Anthropic’s Claude Partner Network, with a dedicated Claude specialisation. Our Claude specialists work from offices in Brisbane, Auckland and Singapore, with consultants in Sydney and Melbourne.
We’re strategy done by technologists. For more than 20 years we’ve helped businesses in retail and eCommerce, manufacturing and distribution, and financial services transform with best-of-breed technology. We bring the same discipline to Claude: finding where it creates real value, deploying it securely, and getting your people using it every day.
years transforming businesses with best-of-breed technology
Now with Claude
Claude Enterprise puts frontier AI for reasoning, writing and analysis in one secure seat, with Claude, connectors and admin controls included.
Claude works through account histories, contracts, campaign results and service trends, so your sales, marketing and service teams can focus on the decisions.
Hand off research, proposals, campaign drafts and customer follow-ups, and get finished deliverables back.
We rapidly build the apps, workflows and automations your sales, marketing and service teams need, and modernise the processes around them.
Claude connects to your email, calendar and office tools, plus your CRM, ERP, marketing, service and communication platforms.
Skills capture your templates, standards and workflows, so every team produces consistent, on-brand output.
Claude works inside Excel, Word, PowerPoint, Outlook and Chrome, and remembers context across conversations.
AI agents take on multi-step work across your systems, from lead follow-up and campaign execution to ticket triage, with your people approving what matters.
Your data isn’t used to train models by default. SSO, SCIM, role-based access and audit logs come standard.
Your teams juggle a dozen platforms, each with its own logins, screens and workflows. Connect your CRM, help desk, ERP, finance, marketing and collaboration tools to Claude, and your people simply ask. Claude finds the data, joins the dots across systems and takes the action.
Search, report and act across your whole ecosystem from a single place.
Ask questions no single platform can answer, like how service issues are affecting renewals this quarter.
Claude works within each user’s existing permissions, and admins decide which systems and actions it can use.
Summarise this week’s escalated tickets and draft replies for the three most urgent.
Which key accounts have open support issues and a renewal in the next 60 days?
Update the opportunity with today’s meeting notes and book a follow-up for next Tuesday.
Pull last month’s sales by region from the ERP and turn it into a board-ready summary.
Ask across your businessWe’ve built our own technology to take Claude further. Your teams get AI inside the systems they already use, every platform connects securely, and your customers and partners can work with you through AI. Our consultants design, deliver and support it with you.
MCP gateways give Claude governed access to your CRM, help desk, finance and ERP, including several instances of the same platform. Access follows each user’s permissions and every action is logged.
Sophisticated embedded apps run inside your CRM, help desk and contact centre platforms, so people get answers and take action on the record they’re working on. We handle the integration and data sync behind them, including older ERP systems.
Fully capable portals give customers, dealers, members and partners self-service access to your apps and data, under your brand, with AI built in.
Many organisations buy AI seats and stall at the pilot. As a Claude Partner Network member we’re backed by Anthropic’s training, technical architects and playbooks. We pair that with two decades of business transformation to take Claude from proof of concept to production.
We start with how your business runs today, find the use cases worth automating, and build a business case before anything is switched on.
We configure SSO, access controls, connector permissions and data policies so Claude passes your security review and stays compliant as you scale.
We connect Claude to the CRM, service, marketing, finance and operational platforms your teams use every day, whichever vendors you’ve chosen.
Training, custom skills and change management get your people using Claude daily, with usage analytics to prove the return.
Talk to our Claude specialists in Australia, New Zealand or Singapore about where Claude can make the biggest difference in your business.
sales@optimate.me NZ 0800 555 488 AU 1300 799 064Claude and Anthropic are trademarks of Anthropic, PBC. Used with permission under the Claude Partner Network.
