Zendesk has announced the retirement of Zendesk Sell. Optimate.me is a certified Zendesk and Pipedrive partner across Australia and New Zealand, with deep experience implementing and supporting both platforms. We specialize in helping Zendesk customers transition smoothly to Pipedrive.
Zendesk is shifting its focus to customer support and CX software, which means Sell is no longer being developed or supported. For NZ businesses, this raises three key challenges:
Without ongoing updates or fixes, Zendesk Sell will quickly fall behind modern sales tools.
When a platform is sunset, exporting, migrating, or recovering data becomes more difficult.
Every week spent on manual migration work or system uncertainty slows your pipeline.
This is why many NZ companies are now moving to Pipedrive — a modern, automation-driven CRM that is easy for teams to adopt.
Pipedrive is consistently rated as one of the most user-friendly CRMs in the world. NZ SMBs choose it because:
• It’s fast to learn
• Has clear sales pipelines
• Offers powerful automation
• Integrates easily with tools like Xero, Slack, and Gmail
• Delivers strong reporting without complexity
• Works seamlessly on mobile
Most importantly, it is built for small to medium sales teams, not enterprise-scale CRM complexity.
• Dual expertise - accredited partner for both Zendesk and Pipedrive.
• Proven migrations - dedicated consultants and automated migration tools to move data, workflows, and reporting with minimal disruption.
• Local presence - on-the-ground team across ANZ for timely support.
• 20% discount on the first year of Pipedrive licensing available for annual subscriptions paid in advance.
• Free 45-minute consultation to map out your migration plan.
• 30-day trial - double the standard trial period so you can fully evaluate Pipedrive before committing.
Book your free 45-minute consultation with Doug James and we’ll walk you through:
• Your data migration plan
• Pipedrive setup
• Costs and timelines
• How to avoid disruption to your sales team
Start your 30-day Pipedrive trial
>>> Begin trial <<<
Optimate.me makes the move straightforward - combining migration tools, experienced consultants, and exclusive commercial incentives so Zendesk customers can switch with confidence.
Want to know more about Pipedrive? 👉 Head over to our Pipedrive page to see how we have helped companies like Haines Hunter streamline their processes, enhance their sales pipeline, and boost overall efficiency.
